Our History
Zoetek Medical was established in 1983 in Rochester, NY, initially providing biomedical services to local medical facilities. Over four decades, the company has expanded significantly and now operates across 11 states: New York, Illinois, Indiana, Tennessee, South Carolina, Alabama, Georgia, Kentucky, Missouri, Mississippi, and North Carolina.
What started as a small local operation has grown into a comprehensive biomedical services company, serving over 100 healthcare facilities while maintaining the personal touch and commitment to service that defined our early years.
Our Vision
“Providing excellent biomedical services and actively selling great medical equipment solutions to our customers.”
Our Mission
“We take care of equipment so our customers can take care of their patients.”
Our Quality Policy
“Delight our customers by understanding their needs, solving problems and continuously improving how our work gets done.”
Our Guiding Principles
We operate around four key pillars:
Serve the Customer
We provide expert service with urgency, understanding that our customers' equipment uptime directly impacts patient care.
Be a Great Place to Work
We foster a culture built on communication and respect, recognizing that our team members are our greatest asset.
Build a Strong Business
We make data-driven decisions with a five-year perspective, balancing short-term needs with long-term sustainability.
Continuous Improvement
We constantly seek ways to improve our processes, services, and the value we deliver to our customers.
Markets We Serve
- Hospitals and Ambulatory Surgery Centers
- Primary Care & Pediatric practices
- Skilled Nursing Facilities
- Veterinary clinics
- Universities and laboratories
- Urgent care facilities
Certifications & Recognition
- ISO 9001:2015 certified quality management system
- SAM.gov registered (Entity ID: MY67TE668BK4)
- Small business designation
- Member of Medical Equipment Repair Associates (MERA)
- 40+ years in operation