"Our current providers can’t be on-site fast enough to handle urgent equipment issues."
With 24x7 support, our technician team can respond with same-day service for urgent equipment needs.
"Our current provider doesn’t maintain good service and repair records."
Zoetek Medical uses proprietary software for tracking customer equipment. Inspection and repair reports are sent out the day after service so our customers have the most up-to-date information so they’re ready for their next on-site inspection. Customers can access their records through our online portal or simply call our office for an updated report.
"We deal with too many providers to service our wide range of equipment."
Zoetek Medical services a wide range of laboratory equipment, including sterilizers, chemistry analyzers, tissue processors and microscopes. We simplify maintenance by providing a single source for equipment services.
"We need a partner to assist use with equipment purchases and getting savings through GPO relationships."
Our sales team provides expert research and advice to help our customers find the best solutions for their needs at competitive prices. Zoetek Medical distributes for over 200 manufacturer lines and can offer special pricing for GPO customers.
"We are paying too much for sterilizer and washer service contracts from our OEM providers."
We offer service contracts for sterilizers and washers to many hospitals. Many OEM contracts are serviced by out-of-town technicians or a single technician with limited on-call availability. Our roster of trained technicians offer faster response times at lower prices, saving money and reducing downtime for our customers.